Release Management

ITIL Release Management Lifecycle

ITIL Release Management Lifecycle

Having a team of skilled programmers and effective Software Configuration Management is all very well but once you have developed the software, you need to reliably migrate it through your various test environments before finally deploying it into your production environment. This is called Release Management.

In most large companies this is not as simple as it may at first sound because the combination of back-office and customer-facing applications together form a complex inter-twined portfolio, with one dependent upon the other, and perhaps also distributed across several clustered servers in a number of data centres for both operational load-balancing and service resilience.

As experienced facilitators and coordinators we can bring together all the necessary parties to achieve a smooth release, often through working with them to understand their specific needs and concerns and then negotiating between them to ensure all needs are met. Using our IT architecture and process engineering experience, we can where necessary design and implement the necessary processes to smooth any software release. And of course we can baby-sit it all through for you, managing internal and external resources alike as required.

With a technical background covering most server operating systems and environments we can often help troubleshoot application problems. With our substantial configuration management experience we can help pull deliverables into a single, cohesive structure where required. And of course we can act as your “gatekeeper” to ensure that your all-important production environment is protected from damage (whether accidental or otherwise) caused by outsourced/offshore software development teams.

Release Management Process Flow

Typical Release Management Process Flow

Release Management Benefits

Release Management Benefits

You can learn more about release management on WikiPedia. We’ve helped many companies resolve their release management problems as our sample of case studies shows, so why not contact us to learn how we can help you.

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