Andrew is a goal-oriented professional who has worked in I.T. for nearly 30 years, and is currently studying for ITIL v3 accreditation. He currently holds MoD SC Security Clearance, and has previously held HMCE/HMRC’s internal security clearance. He runs the LinkedIn CM Professionals Group with 1,700 members (and rising daily), plus the LinkedIn UK IT Contract Direct Group, and has 50+ recommendations on LinkedIn from former client-managers & colleagues. His specific areas of expertise include:
- Configuration & Release Management. Andrew has implemented and rolled out Configuration Management, Release Management and ITIL best practice to users spread across a variety of insurance, banking, government, military, academic, manufacturing, blue-chip and multi-national clients as well as small software houses. Andrew has substantial experience of software configuration management, change management, version management and release management consultancy, requirements definition, process design, training, infrastructure and tools design and implementation, and the development of bespoke tools & scripting for integration with various CM Tools.
- Process Design & Process Improvement. Andrew has designed many IT and business processes from scratch, as well as improving existing ones and introducing new policies, for reasons varying from automation and efficiency improvements to legislative requirements.
- Project Management. Andrew has run many projects, predominantly in IT but also in other areas. He is results-oriented and always focused on agreed goals. He has worked as a Configuration Strategy Manager and Project Manager of 40 staff, determining organisational strategy and directing technical staff, and has extensive experience of both ITIL and Prince 2.
- Interim Management. Andrew has run a department of 25 people and a team of 40 people, both on a contract basis. He has worked as a CM Department Manager, directing technical staff on CM, documentation and service-related projects and BAU activity.
In June 2006 Andrew wrote a paper on Change Management & Configuration Management Best Practice and was asked to present on this subject at a university conference.
Andrew has considerable experience of working in a consultancy or customer-facing role and has substantial business management, contract, accounting and employment law experience, having successfully run his own businesses since 1987, at one time employing and reselling consulting staff. In 2007 he took time out from consulting to form a number of e-commerce websites, now managed by his wife. Andrew also runs occasional workshops for local business owners and at one point also had a weekly business radio show. Through all these businesses, and his membership of the Chamber of Commerce, Andrew has gained substantial first-hand experience of presentation & public-speaking skills, contract and deal negotiation, as well as company law, accounting practices etc.
On a more personal note, Andrew has previously been elected as chairman of his son’s school’s PTA, thus demonstrating the confidence of others in his management, organisational and planning abilities, together with his ability to motivate a close-knit team (vital as PTA members are all unpaid volunteers).
In summary: Andrew is an experienced Interim Manager/Consultant, specialising in Process Improvement, Project, Configuration and Release Management, with a broad base of e-commerce, business, financial and engineering knowledge and experience, as well as excellent interpersonal skills, to support his obvious IT abilities. His hobbies include camping, motor-racing (as both driver and mechanic, he is an extremely competent engineer), internet marketing, property investment and stock-market trading.